Mar 19, 2018 - What is file type verification? File type is usually represented by its file extension and associated application(s). Each file type has one or more. The TWO Closest Dealers to you are: QuiltWorks Northwest. 145 106th Avenue NE, Bellevue WA, 98004.
About lizafrica I am the National Education Manager for Janome & Elna Canada (including Artistic Creative products) and I LOVE to sew! I have been employed full time in the sewing and quilting industry for almost 30 years so I bring a wealth of sewing knowledge & expertise to this blog. I enjoy all forms of sewing from quilting to sewing garments to machine embroidery and software. Pretty much everything in my life is seen through the eyes of a passionate sewer! I am constantly on the look out for fun, innovative and inspiring ideas to share with you all on this blog.
I also love to read, knit, travel and spend time with my family and friends. Hi, I am on the road today but yes, it is definitely included with MBX v4.5. I am almost 100% sure it is accessed in the FILE tab on the top tool bar.
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Click that & Crosstitch should be one of the options on the drop down menu. It is not with the icons on the side of the MBX screen. Either let me know you found it or I will confirm this evening when I have had a chance to open up the software to double check.
And yes, you do have cross stitch fill with the freehand tool but you also do have the whole cross stitch package too in this version of the software. You don’t say where you purchased the upgrade to your software: your Janome dealer should be able to answer his question as well for you. There is also a Software Helpline that you may email – access in or Liz JANOME CANADA Like. Hi Terry, I have no idea what the issues are that you are having with MBX. Did you contact the Software Helpline 1-800-631-0183 Ext 775? I realize you have sent an email. There is sometimes a bit of a delay in getting a reply as it is a very busy helpline which looks after the whole of North America.
Please be patient. It is also almost Christmas which might cause further delays. But if you have not heard back by the New Year, contact me again with ALL the pertinent details & I will contact them on your behalf.
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It may be that upgrading to MBX v4.5 IS the way to go but without knowing all the details I would just be guessing, so my advice would be to wait until you have a reply from the helpline. It might be something real simple to correct.
But provided you have all the correct things in place like computer requirements, correct installation etc, MBX version 4 should work. You won’t find the version 4.5 upgrade on the website. It is a purchasable upgrade, not a free update to download. You would need to order the v4.5 upgrade from your dealer. If I remember correctly, you purchased the Mc15000?
Upgrading to MBX v4.5 may well be a good idea then but let’s be sure we have checked out what is causing the issue first. Happy Christmas.
Liz Janome Canada. Hi Diana, This blog is written primarily as a marketing and educational tool for Janome Canada and their dealers & customers, although we know many Janome customers worldwide do find it very helpful. I see you reside in Texas. I am unable to comment on inventory levels in countries other than Canada.
We do have these items currently in stock here in Canada. If you have concerns about inventory availability, please address these concerns to your Texas dealer or Janome America as the distribution in America is quite separate from Canada.
Liz Janome Canada. Hi Linda, I am surprized that you say the Mc15000 shows up on his Easy Design page?? The Mc15000 was not around when Trevor made the DVD that comes with MBX version 4. So I am puzzled by that. However, to answer you: the hoops for the Mc15000 are NOT on MBX version 4. Yes, only the Mc12000 hoops show up.
However, there is an upgrade to the MBX software which became available very recently. This upgrade is from version 4 to version 4.5. Once installed, this upgrade will then show the Mc15000 in the software. I published a blog post about this very thing today 19th Dec.